Dear #MATTERtribe,
With the new year, there’s some changes that we’re expecting. As a growing company, we know there’s always room for us to do more, to be better and we’ve always been transparent in that. In that same spirit, we wanted to let you in on what these upcoming changes are and the reasons behind them.
UPDATED SHIPPING AND DELIVERY TERMS
Moving forward, free delivery worldwide will be available for orders over $100. Meaning, there will be a slight additional shipping cost added to orders under $100. For those in Singapore, there’ll be an added fee of $5, and for those in the rest of the world it’ll be $15. The reason being that most of our items under $100 are created from our offcut fabrics, like the #mattermini and silk top range, and to fulfill those orders without a shipping charge would not be financially sustainable for us in the long run. For that reason, we made the difficult decision of changing our delivery terms. Of course, for those of you who are looking to purchase our other staple styles like pants, jumpsuits, or dresses – this new change won’t affect you at all 😉
NEW SUSTAINABLE PACKAGING
With three and a half years under our belt, one thing we’ve noticed is the amount of packaging waste accumulated over time. For those of you who have been with us from the beginning, you would likely remember the white Tyvek envelopes that held your pants. It was sturdy, durable, and we loved it – but its synthetic nature made it non-recyclable.
Aligned with our commitment to sustainability, we knew we wanted to opt for a packaging alternative that gave more consideration to its environmental impact. After months of sourcing and testing on different materials for the ideal durability and flexibility, we finally settled on this new design. Made from 100% post-consumer and post-industrial recycled content, this packaging is aligned to our sustainability commitment. What this means is that this new option reduces waste and is fully recyclable. So carry on this cycle and take it a little further – we hope you find another use for it. After all, not all plastic is bad.
We believe that transparency paves the way for accountability, and we hope that this journal helps explain the reasons behind these new changes to come. If you have any questions or concerns, just write in to us at support@matterprints.com.